Frequently asked questions
When will my order ship?
Within 24–48 business hours of your order. On the day it ships, you receive the tracking number by email.
How long does delivery take?
Orders ship within 24–48 business hours. Standard delivery takes 10–15 business days in total, Priority 7–10 business days. Weekends and public holidays are not counted.
Where is my order?
You receive the tracking number by email on the day your order ships. Enter it on our Track your order page to follow your parcel.
Can I return a product?
Yes, within 14 days of receiving your order. Email us first at wodhaus.contact@gmail.com and we will send you the steps and the return address.
Which size should I choose?
Tap «Size guide» next to the sizes on the product page: it shows that product's measurements. Our size guide explains how to measure yourself.
Which payment methods do you accept?
The methods available in your country are shown at checkout. Payment takes place on a secure, encrypted page.
Will I pay import duties?
Depending on your country, import duties or taxes may be charged by the carrier on delivery.
How do I contact you?
By email at wodhaus.contact@gmail.com. Reply within 24 h (business days).